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Privacy Policy

A legal disclaimer

At ISO VPN, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and sell your data when you use our free VPN service. By using our Service, you agree to the collection, use, sharing, and sale of your information as described in this Privacy Policy. 1. Information We Collect We collect the following types of personal information to provide our Service, enhance user experience, and support business operations: - Personal Identification Information: We collect the following personal information when you register or use the Service: - Name - Email address - Phone number - Date of Birth (DOB) - Demographic data (e.g., gender, age, location) - Usage Data: This includes information on how you access and use our Service, including your IP address, device type, operating system, and unique device identifiers. It also includes information about your interactions with our Service, such as the pages you visit, the time and date of your usage, and the duration of your session. - Location Data: We may collect approximate location data, such as your IP address or GPS information, to optimize our Service and improve user experience. - Connection Data: Information about your VPN connection, including the time of connection, duration, and the server location you connect to, may be collected. - Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to monitor your usage patterns, personalize your experience, and show advertisements. Cookies are small files stored on your device to improve the functionality of the app. 2. How We Use Your Data We use the collected data for the following purposes: - Providing the Service: To enable and maintain the VPN service you requested, including establishing VPN connections, securing your data traffic, and enhancing your browsing experience. - Improving Our Service: To analyze and improve the performance, features, and functionality of our app, identify issues, and troubleshoot technical problems. - Personalization: To provide a personalized experience, including customizing advertisements and content based on your usage patterns and demographic data. - Marketing and Advertising: To deliver targeted advertisements and promotional content based on your demographic data, usage patterns, and other collected information. - Selling Data to Third Parties: We sell or share your personal data, including your name, email address, phone number, date of birth, and demographic data, to third parties for marketing, advertising, and commercial purposes. These third parties may use the data to tailor advertisements and promotions, market products and services, and improve their offerings. - Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements. 3. Data Sharing and Disclosure In addition to selling or sharing data with third parties, we may disclose your information in the following circumstances: - Third-Party Service Providers: We may share your data with trusted third-party service providers who assist us in operating the Service, such as hosting providers, analytics services, and customer support tools. These providers have access to your data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. - Advertising Partners: We may share aggregated, anonymized data with advertising partners or other commercial entities for targeted advertising purposes. These partners may also collect information directly from your device using cookies and similar technologies. - Legal Requirements: We may disclose your data to comply with legal obligations, protect our rights, and respond to lawful requests from public authorities (e.g., a court or government agency). 4. Data Retention We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you request the deletion of your data, we will retain some information as required by law or for legitimate business purposes. 5. Your Rights and Choices Under applicable data protection laws such as GDPR or CCPA, you have certain rights regarding your personal data: - Access and Update Your Information: You can access, correct, or update your personal information by contacting us or through your account settings (if applicable). - Opt-Out of Data Sales: If you are a resident of California, you may opt out of the sale of your personal information by contacting us at avenueappdevelopment@gmail.com or through the privacy settings in the app. If you Opt out and are not a resident of California or other applicable areas where a similar law exists presently or in the future you may not be opted out of data selling. By acknowledging this policy you are accepting this clause. - Opt-Out of Marketing: You can opt-out of receiving marketing emails or personalized ads by following the unsubscribe instructions in any marketing email or by adjusting your ad preferences on your device. - Data Deletion: You may request the deletion of your personal data by contacting us at Avenueappdevelopment@gmail.com. We will respond to your request in accordance with applicable laws. - Restricting Data Collection: You can disable cookies or limit data collection through your device's settings. However, this may affect your ability to use certain features of the Service. 6. Data Security We use industry-standard security measures to protect the personal data we collect. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data. You should take precautions to protect your own data when using our Service. 7. Children's Privacy Our Service is not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from children. If we become aware that we have collected personal data from a child under the age of 13, we will take steps to delete that information. 8. Third-Party Links and Services Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any updates. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [avenueappdevelopement@gmail.com]

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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